Maybe I'm just a jerk. I don' t know. Maybe no one else feels this way and this rant will lose me followers and friends, but I don't care. I have to let it out. I have to make this confession so that it will stop burning a hole in my heart:

I hate helping you decorate.

Not ALL of you. Just some of you. I love decorating, and I enjoy working on my own place and on the homes of friends who are easy to deal with, but most of the time "helping" other people with their houses is a big fat pain in the bum.

Ya, I said it.

I don't know how real designers and decorators do it. I really don't. Because "clients" kind of suck. Not all of the time, but some of the time. Most of the time when you're me.
Yes, I like this. Doesn't mean you're going to like this. Photo by Melanie Acevedo from 1sts Dibs.
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Here's how my decorating woes usually play out.

1. Someone sees my apartment (in real life, on the blog, on Facebook, wherever). And they love it. (Yay!) Said someone gets in touch immediately to ask for "help" with their home. Help means "I'm not going to pay you, but don't worry, this will be fun and easy!"

2. I'm nice, so I say "Okay, I will help you." I do this out of the goodness of my heart, because as stated, I am nice. And also because I have trouble saying no.

3. I ask a few simple questions such as "What rooms were you hoping to work on? What were you hoping to change? Can you tell me a bit more about what you like and don't like? Do you have a budget in mind?" Sometimes, I even send people to my Pinterest boards, telling them to pull the pictures they like and point out the ones they don't like. This will help, I say.
What about this? Do you hate it? It's okay if you do. Just have an opinion. This rustic pantry is in the home of Josh Vogel of Blackcreek Mercantile, as seen in a Design*Sponge Sneak Peek.
Never heard of Design*Sponge? That's because you know nothing. You should defer to me.

4. Nothing happens for weeks because no one ever seems to want to answer these simple questions. A month later, said someone gets in touch again. "Want to go to IKEA with me and my eight screaming children!? I need your heeeeeellllp!"

5. Again, I agree. Because I said I would help and this appears to be the help you want. Off to IKEA (or Home Sense, or Home Depot, or Structube, or whereEVER we go). Said someone brings his/her partner, pets and children. Chaos ensues. It's like herding cats.

6. As a group, we manage to buy one major item (a sofa, a rug, a chair, a dining set). Said someone doesn't want to pay for shipping, so we move these items ourselves. And when I say ourselves, I mean "myself" along with a grumpy husband who hasn't worked out in awhile. We haul the new item home.

7. Back at someone's house, chaos resumes. It's now 8 p.m. and the kids are up past their bedtime, so will I come back another day to help unwrap and place the new piece(s)? Of course I will!
I love IKEA. When I am able to go there on a weekday. Alone. With anyone else? Please god, no.
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8. When I come back, the new piece is exactly where I left it. I proceed to haul it into place, and unwrap it by hand, with no help from the out-of-shape husband, who didn't want to redecorate in the first place. Said someone realizes she doesn't like the new item. It doesn't work. It has to go back.

9. I talk the crazy person down from the ledge, and calmly explain that the new item isn't working because the room in question hasn't been cleaned since the dark ages, and every surface in it is covered with toys and/or papers. Someone continues to panic. I end up cleaning her house in order to show her that we don't, in fact, have to return anything.
Cleaning is fine... it's just not a very effective/appropriate use of my time.
Alas, unless I want to return a sofa, it's necessary to prove my point. 

10. Three weeks later, the house is again in shambles and the out-of-shape husband thinks the new sofa was a mistake. Someone calls me back. We need to finish the decorating! Can I help?

11. I ask again, "what else did you want to do? Do you have a budget in mind? What doesn't he like about the sofa?" Etc. Responses are not forthcoming. Return to step #4, above.
Since you don't know what you like, let's focus on one thing.
This is a "salon wall" from House & Home in 2009 by Michael Penney, shot by Stacey Brandford.
If you don't like it, that's cool. If you say it's "gross" or "crazy" I might have to punch you in the face.
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This process makes me want to kill myself. Seriously, people, how do you do it? How do you deal with decorating clients who have no concept of how much time things take or how much furniture actually costs? How do you deal with lunatics who want you to pick out the colours for their home, only to hate everything you choose? How do you deal with people who want your help, but refuse to take a suggestion until you PROVE they're going to like it? How do you deal with people who have no vocabulary, vision, or insight into the decorating process, but very (VERY) strong opinions? HOW?

HOW, I ASK YOU!?

Thank the good lord and baby jebus I'm not a real designer/decorator. Now I just need to learn to say no to the freeloaders and I'll be all set.
 


Comments

Emily M
02/13/2012 5:00pm

You need to shut this whole thing down at Step #7 and go no further!!
Clean someones house, are you nuts!!
Sometimes Oprah is actually useful!! :)
http://www.oprah.com/omagazine/How-to-Say-No-Social-Etiquette_1

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Shawn
02/13/2012 5:04pm

This post reminds me that I've been thinking about sending you some shots of my new living room, because I just can't come up with a good arrangement... you don't mind giving me some ideas, do you? ;-)

I think the trick is that the pros are getting paid for their time and are not friends with most the people they are decorating for... which probably makes the whole process at least slightly less annoying.

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Heidi
02/13/2012 5:31pm

I think the key is 'a girl gots to get paid!' That all sounds like fun when you're getting $200 an hour to do it!
Also, then you can commission the whole room, show them samples, hire movers to clean the crap out and voila! They love it cause the WHOLE room looks like the magazine! Know your worth girl and run with it!

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02/14/2012 11:45pm

Em - You are a stronger woman than I. You always have been!

Shawn - I'm happy to look at pics. :) That is NOT a trip to IKEA with screaming children on a Saturday, and as such, doesn't seem bad at all. Would probably be fun.

Heidi - So true. Money would make a big difference. But since this stuff is a hobby and not a job, it's hard to ask. Though, I once worked on a project for my parents that they pulled out of at the very last minute, causing me to have to make returns and apologies all over town. I REALLY wanted to push to be paid for that one. I calculated that I'd been duped out of a good $5K in time and planning alone (but of course, I was never going to charge them for that bit, being my parents and all). That one hurt. Still does! Is being screwed over by your parents better or worse than being taken advantage of by anyone else? I'm still pondering this one...

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